Investor Complaint Resolution
Ref: SEBI Circular: SEBI/HO/MIRSD/DOP/P/CIR/2021/676 Dated: December 02, 2021
Annexure
Format for Investor Complaints Data to be displayed by Stock
Brokers their respective websites.
Data for month ending 30th November 2023
|
S no |
Received From |
Carried forward from previous month |
Receive d during the month |
Total Pend ing |
Resolved*
|
Pending at the end of the month** |
Average Resolution time^(in days) |
|
|
Pending for less than 3 months |
Pending for more than 3 month s |
|||||||
|
1
|
Directly from Investors |
0 |
0 |
0 |
0 |
0 |
0 |
1 |
|
2 |
SEBI(SCORE S) |
0 |
0 |
0 |
0 |
0 |
0 |
1 |
|
3
|
Stock Exchanges |
0 |
0 |
0 |
0 |
0 |
0 |
1 |
|
4 |
Other Sources (if any) |
0 |
0 |
0 |
0 |
0 |
0 |
1 |
|
|
Grand Total |
0 |
0 |
0 |
0 |
0 |
0 |
1 |
Trend of monthly disposal of complaints
|
S No |
Month |
Carried forward from previous month |
Received |
Resolved* |
Pending** |
|
1 |
Dec-2022 |
0 |
0 |
0 |
0 |
|
2 |
January-2023 |
0 |
0 |
0 |
0 |
|
3 |
February-2023 |
0 |
0 |
0 |
0 |
|
4 |
March - 2023 |
0 |
0 |
0 |
0 |
|
5 |
April -2023 |
0 |
0 |
0 |
0 |
|
6 |
May -2023 |
0 |
0 |
0 |
0 |
|
7 |
June -2023 |
0 |
0 |
0 |
0 |
|
8 |
July -2023 |
0 |
0 |
0 |
0 |
|
9 |
August -2023 |
0 |
0 |
0 |
0 |
|
10 |
September - 2023 |
0 |
0 |
0 |
0 |
|
11 |
October-2023 |
0 |
0 |
0 |
0 |
|
12 |
November-2023 |
0 |
0 |
0 |
0 |
*Should include complaints of previous months resolved in the current month, if any.
**Should include total complaints pending as on the last day of the month, if any.
^Average resolution time is the sum total of time taken to resolve each complaint in the current month divided by total number of complaints resolved in the current month.
Trend of annual disposal of complaints .
|
S No |
Year |
Carried forward from previous Year |
Received during the year |
Resolved During the year |
Pending at The end of the year |
|
1
|
2017-18 |
0 |
0 |
0 |
0 |
|
2 |
2018-19 |
0 |
0 |
0 |
0 |
|
3 |
2019-20 |
0 |
0 |
0 |
0 |
|
4 |
2020-21 |
0 |
0 |
0 |
0 |
|
5 |
2021-22 |
0 |
0 |
0 |
0 |
|
6 |
2022-23 |
0 |
0 |
0 |
0 |
|
7 |
|
|
|
|
|
|
8 |
|
|
|
|
|
|
|
|
|
|
|
|
|
|
Grand Total |
0 |
0 |
0 |
0 |