Standard Operational Procedures
The firm follows standard procedures for client onboarding, KYC, purchase/additional investment, redemption, switch, SIP/STP/SWP, bank and nominee changes, transmission, folio servicing, transaction confirmation, statements and grievance handling.
Operational changes communicated by SEBI, AMFI, AMCs, RTAs and other relevant service providers are duly followed. Customer-impacting changes, including changes in forms, documentation, cut-off timings, transaction processes, payment/redemption procedures, KYC and servicing requirements, are maintained as per regulatory guidelines.
All customer requests are processed after necessary verification and due diligence. Relevant staff are informed of revised procedures and are required to follow them.
Important instructions and customer communications are appropriately recorded for monitoring, audit and compliance purposes.
Any change in operating procedure shall be updated as per regulatory timelines.
goal based investing
Investment decisions should be aligned with your financial objectives, investment horizon and risk profile.